Your Incognito Casino account is the gateway to 3,000+ games, GBP deposits, live dealer tables and bonus tracking. This guide covers every step of the sign-in process - from finding the Login button to enabling two-factor authentication - so you spend less time on access and more time playing.
Logging in to Incognito Casino is not just an identity check - it is the moment your full player profile becomes active. Once signed in you can see your GBP balance, track bonus wagering progress in real time, request withdrawals, and access every live dealer table and slot in the library. Without an active session the site shows only the lobby preview; the cashier, history and VIP features are hidden behind the login wall for security reasons.
The platform launched in 2024 under a Curaçao Gaming Control Board licence (OGL/2024/1788/1030), operated by Simba N.V. All traffic is encrypted with 128-256 bit SSL, meaning your credentials travel to the server in ciphertext, not plain text. The login form also supports two-factor authentication (2FA), adding a second layer before any session opens.
If you do not have an account yet, register at Incognito Casino first - the process takes under two minutes and only requires an email or mobile number to get started.
On desktop the Login button sits in the top-right corner of the header - always visible regardless of which page you are on. On mobile the same button appears in the hamburger menu or as a fixed icon in the top bar. The layout is consistent across iOS Safari, Chrome for Android, Opera and Mozilla Firefox.
If you saved the site as a home-screen shortcut (Android: browser menu 'Add to Home Screen'; iPhone: Safari Share 'Add to Home Screen'), tapping the icon opens the site directly and the Login button is immediately reachable without navigating the browser UI.
Open the login form. Enter your registered email address or username in the first field, then type your password. Click the Login button to submit. This is the standard web login used on desktop and mobile browsers.
Alternatively choose SMS login. Select your country code from the dropdown, enter your mobile number and tap Next. A one-time code is sent to your phone - enter it to open your session without typing a password.
If you see the alternative form, the same options are present: email plus password, SMS login link, and a reset password link below the main button. Choose the method that suits your device.
Incognito Casino supports three ways to authenticate:
There is no third-party social login (Google, Facebook) at this time. Crypto-friendly players who registered with minimal data can still use email or phone depending on what they provided at sign-up.
The iOS and Android apps mirror the desktop login interface exactly. The app supports credential saving so returning players tap Sign In and authenticate with Face ID, fingerprint or the device PIN - no manual typing needed after the first session. If you have not downloaded the app yet, visit the Incognito Casino app page for install instructions.
Sessions on the mobile app stay active between visits by default. You only need to re-enter credentials if you manually log out, clear app data, or if the platform detects an unusual login pattern and terminates the session for security.
Click 'Forgot Password' or 'Reset Password' beneath the login form. Enter the email address linked to your account and Incognito Casino sends a reset link within a few minutes. Open the link, set a new password and return to the login page.
If you registered via phone number, choose SMS recovery instead. A code arrives within seconds; enter it and you will be prompted to set a new password immediately.
Tips for a smoother reset:
2FA is available in the security section of your account settings. Once enabled, every new login requires your password plus a time-sensitive code - either from an authenticator app or sent via SMS. The code refreshes every 30 seconds, making it practically impossible to reuse a stolen credential.
To turn on 2FA: sign in, open My Account, go to Security, select Enable 2FA and follow the on-screen steps. If you lose access to your authenticator app, contact support via live chat - they will verify your identity through KYC documents before resetting 2FA.
Common 2FA issues and fixes:
| Problem | Likely cause | Fix |
|---|---|---|
| Code not accepted | Device clock out of sync | Sync device time automatically |
| SMS not arriving | Carrier filter or wrong number | Check number in profile; try authenticator app |
| App codes failing | App not linked correctly | Remove and re-add the account in authenticator |
Incognito Casino keeps your session alive across browser tabs and short gaps in connectivity. You will not be logged out mid-session if your phone switches between Wi-Fi and mobile data. However, clearing browser cookies or switching to private/incognito browsing mode resets the session token, requiring a fresh login.
The platform automatically terminates idle sessions after a period of inactivity - a standard security measure that limits exposure if you leave a device unattended. VIP players who have an active live-dealer session are not affected by the idle timeout while the game stream is running.
If you use a shared or public computer, always click Log Out when finished rather than just closing the tab.
Most login failures fall into a small number of categories:
If none of these resolve the issue, Incognito Casino's 24/7 live chat is the fastest route - response time is measured in seconds, not hours.
Signing in does not automatically grant withdrawal access. Incognito Casino requires identity verification (KYC) before the first withdrawal is processed. This is a one-time procedure: upload a government-issued ID (front and back), a selfie holding the document, and a proof-of-address document dated within the last 90 days. For deposits or withdrawals above EUR 2,000 a second KYC step applies; above USD 5,000 a third level is required.
Once KYC is complete, the cashier opens fully. Deposits are instant across all methods. Withdrawals to crypto wallets process within 0-30 minutes; e-wallets (Skrill, Neteller) within one business day; cards within 2-5 business days; bank transfers within 3-5 business days. There are no withdrawal fees regardless of method.
For a full breakdown of payment options, minimum amounts and processing times, see the Incognito Casino deposit guide.
Attempting to withdraw before completing KYC will put the request on hold until documents are verified. Submitting clear, unobstructed photos of all four corners of each document speeds up approval considerably.
Once you are signed in the account panel gives you access to:
| Section | What you can do |
|---|---|
| Balance | View GBP balance; switch between bonus and real funds |
| Bonus Tracker | Monitor wagering progress toward the 35x requirement in real time |
| Transaction History | Review all deposits, withdrawals and game rounds |
| Limits | Set daily, weekly or monthly deposit and loss limits; self-exclude |
| Withdrawal | Initiate a request; track status; cancel if still pending |
| Security | Change password; manage 2FA; review active sessions |
The Limits tab is part of Incognito Casino's responsible gambling tools. You can set session reminders, stake limits and cooling-off periods without contacting support.
Your GBP account, 3,000+ games and live dealer tables are one sign-in away. Use the button below to open the login page directly.
Try logging in with your registered email address instead. If you no longer have access to that email, contact live chat with your verified phone number and KYC details.
Clearing browser cookies, using private browsing, or an extended idle period will end your session. Enable 'Remember Me' if the option is present, and avoid private mode for regular play.
Yes, but if the platform detects an unusual pattern (for example a login from a new country while an existing session is active) it may flag the account for a security check.
This is usually a browser compatibility issue. Switch to Safari on iOS or Chrome on Android. Make sure JavaScript is enabled in your browser settings.
One-time SMS codes typically expire within five minutes. If the code arrives late due to network delay, request a new one rather than entering an expired code.
A short automatic lock lasts a few minutes. If the lock persists, contact 24/7 live chat; they can verify your identity and unlock the account immediately.
On the mobile app, biometric authentication (Face ID or fingerprint) can be enabled after your first manual login. This works as a shortcut that uses your stored credentials securely on-device.
Email changes require identity verification. Submit a request through live chat or email support; the team typically responds within 24 hours.
Bonus progress is saved server-side, not in the browser. When you log back in, the wagering counter resumes exactly where it stopped.
Not recommended. Public networks may expose session tokens to interception. Use mobile data or a VPN if you must play away from a trusted connection, and log out fully after each session.